- Car Dealer Horror Story -
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"A couple of years ago I went to a XXXX dealer to purchase a XXX convertible. I saw one on the lot and agreed to purchase that one. They completed preparation of the vehicle and I went to the showroom to pick it up. I asked about the options and was told there was no cd with this vehicle so I agreed to purchase the cd changer for $600. I was handed some papers that included the window sticker. As I read the window sticker I noticed that it included a single cd player. I asked the saleperson why there was no cd player and he told me that another customer bought a XXXX and wanted a cd player so they took it out of the car I was buying and gave it to the other customer and replaced mine with a cassette player which they said was more expensive. I asked to see the manager but all he did was send the salesman back and forth with answers. In the end I took the car because it was exactly what I wanted although I knew I could walk away from the deal. But I decided to write to write the XXXX manufacturer to complain about the dealer. The upshot was that I was told that the manufacturer is only responsible for the basic car and that the dealer can do whatever s/he wants with options so there was nothing they would or could do and that it was up to me to work it out with the dealer. Sounds like a bait and switch to me. Needless to say I would never buy another car of this kind and I discourage my friends from buying cars from the dealer. For a few hundred $'s that dealer has lost hundreds of thousands of dollars in sales."
My response...
See that is the kind of shiftless scammy car dealer horror story stuff I'm talking about all over this site! Once again someone comes in and goes through the long arduous process of buying a car in GOOD FAITH and right at the end of the deal he finds out that an option that was in the car already had been taken out to clinch another deal! I totally understand why David here went ahead with the purchase of the vehicle anyway....he did it out of pure frustration and just wanted to get his F-ing car and go home!
I'll tell you what I would have done though...
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