- Car Dealer Horror Story -
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"I purchased a new vehicle about a year ago. I can't find any of the paperwork and am starting to doubt if the dealer even gave it to me. I've called the dealership several times now and been told that the customers in front of them take precedence and that they can only provide me with copies of certain pieces of paperwork not everything. Is that true and is there anything that I can do to get the paperwork?"
My response...
I've never heard of car dealers withholding paperwork from customers. Like anything though, its important to make sure you get ALL your paperwork so your car buying experience won't turn into a car dealer horror story.
::: Car dealer horror story by Nicholas Colorado, United States...
"I traded in my 2001 Ford Ranger XLT on Dec. 7th, 2004, to purchase a 2004 Ford Mustang convertible. I was approved for the purchase price of $25,000.00, with a trade in of $11,200.00 for the truck.
A few weeks went by and the dealership finance manager said I must go in to refill out paper work, so I did. Another month went by and I had yet to receive a payment book or registration for my plates. I go back into the dealership and again I must fill out paper work because now they couldn't get me financed for the amount needed. So I offered to pay for the mileage usage on the car to get my truck back...it was already sold!! Instead she gave me another set of temporary tags, and another stack of papers to fill out, and this has gone on for 8 months now.
I have yet to get a payment book from any bank or plates. I have contacted a lawyer and are filing suit on the dealership for damages to my credit."
My response to the previous car dealer horror story...
Gawd that blows! See what I mean?!
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